Delivery & payment
At the checkout, you can choose the delivery method that is available for your region and see which delivery times apply. We strive to have all our items in stock. Should a product not be available for immediate delivery it will be clearly stated beside the product. Should we be unable to fulfil the agreed delivery date then we will contact you. Should the package not arrive please inform us within 14 days of the order date. Your package may be delayed during national holidays, festivals or transport disruptions. Note that changes in delivery may occur during the weekends. For countries outside the EU there may be additional local charges such as taxes and customs fees to be paid by the customer.
Our warehouse usually packs your order within 24 hours from ordering (valid from Mondays to Fridays).
United Kingdom: 3-5 working days.
Within the EU: 4-8 working days.
Outside the EU: Delivery times vary depending on which country the package is going to.
Usually, orders are sent with UPS Standard and delivered home to you or to your mailbox. Bulky packages will be sent to your nearest post office where you can fetch it later.
You can track your parcel here: https://www.ups.com/se/en/Home.page
Some orders are also sent via the local post. Please have a look at your local post’s website with the tracking number provided in the delivery confirmation or contact customer service for more information.
Variations may occur when delivering to remote locations or due to national holidays.
UPS EXPRESS 1-2 WORKING DAYS
We deliver to
We deliver to Austria, Canada, Denmark, Finland, France, Germany, Iceland, Italy, Malta, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, UK and USA.
We do not deliver to Åland and The Canary Islands.
DELIVERY DUTY PAID (DDP) - UK only
Every price is provided inclusive of VAT. Apart from the price of the product, there may be additional costs for payment and delivery depending on which method you choose. Information regarding prices, terms of delivery and payment methods are clearly shown at the checkout. The total sum to be paid will clearly be shown before you confirm your order or confirm the amount to be paid.
Campaigns or price reductions will be applied either to the product or by giving a discount code stated in our website. Our campaigns and offers are valid as long as stocks last or until a given end date.
CREDIT CARD PAYMENT
Pay quickly and more securely by using PayPal. You can choose to fund your payment from your PayPal balance or via a debit or credit card linked to your PayPal account.
For more information, go to www.PayPal.com.