• Shop as usual! Read about DDP here >
                                                • Get a free online consultation. We'll help you to choose right!

                                                • Shop as usual! Read about DDP here >
                                                • Get a free online consultation. We'll help you to choose right!

                                                • Shop as usual! Read about DDP here >
                                                • Get a free online consultation. We'll help you to choose right!

                                                • Shop as usual! Read about DDP here >
                                                • Get a free online consultation. We'll help you to choose right!

                                                • Shop as usual! Read about DDP here >
                                                • Get a free online consultation. We'll help you to choose right!

                                                • Shop as usual! Read about DDP here >
                                                • Get a free online consultation. We'll help you to choose right!

                                                • Shop as usual! Read about DDP here >
                                                • Get a free online consultation. We'll help you to choose right!

                                                /

                                                Contact our hair extensions experts

                                                Right now our return handling takes longer than usual, but we will handle your return as soon as possible. You will receive an email when your return is processed. Thanks for your patience!

                                                 

                                                Welcome to our Customer Service!

                                                We’re here to help you. Do you have questions regarding your order, our products or do you need help choosing the right colour for you? We’d be happy to help! You can contact us by phone, chat and email. 

                                                Tip! Have your order number ready when contacting us to assure speedy service

                                                Answers to the most commonly asked questions can be found here.

                                                Get personal advice to find the right shade, method and length tailored to your needs. Get a free online consultation.

                                                We look forward to hearing from you!

                                                Opening hours:

                                                • Phone: +46 90 70 60 70, Opening hours: Monday–Friday 9 am– 4 pm CET
                                                • Chat: Opening hours: Monday–Friday  9 am– 5 pm CET The chat bubble is visible when there is an agent available
                                                • Email: Through contact form on this page or to gb@rapunzel.com We answer emails Monday-Friday 8 am- 5 pm CET.

                                                  We answer all emails as soon as possible. On urgent matters please call or chat with us for immediate assistance.

                                                The customer service is closed on weekends and on the following Swedish national holidays:

                                                April 15: Good Friday
                                                April 17: Easter Monday
                                                May 26: Ascension Day
                                                June 6: Swedish National Day
                                                June 24: Midsummer Eve
                                                December 24: Christmas Eve
                                                December 26: Boxing Day

                                                Rapunzel of Sweden AB, Box 3174, 903 04 Umeå, Sweden.
                                                Established 2007. Company reg. nr: 556732-5047
                                                EXPERTS ON HAIR EXTENSIONS SINCE 2007

                                                Rapunzel of Sweden is one of Scandinavia's leading hair extension companies. Since foundation in 2007 we have achieved the dream of providing long and thick hair extensions to hundreds of thousands of customers worldwide. 

                                                 

                                                Newsletter

                                                Sign up for our newsletter today and get 10% off your first purchase.

                                                Pay with Visa
                                                Diners Club
                                                Pay with PayPal
                                                UPS Shipping

                                                Rapunzel of Sweden AB © 2021

                                                10% off your first purchase!

                                                Sign up to our newsletter and get exclusive offers, news, inspiration and the latest hair trends directly in your inbox! Subscribe today and receive a 10% discount on your next purchase.

                                                The offer is valid on a single purchase by new subscribers.