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Rapunzel of Sweden - It´s all about Hair Extensions
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Cookies and privacy policy

Cookies

We use cookies on this website to enhance your experience. Cookies identify your computer and allow, among other things, that the website will remember your personal settings. Cookies are also used to collect statistical data. In addition to using our own cookies, we work with partners in order to get access to even more features on the website. They use the so-called third-party cookies which allow their functions to be used on our website. This type of cookie does not recognise you personally, but can recognize your computer when you visit rapunzelofsweden.com and other websites and ensures that you get the best possible experience. You can set your browser to notify you when a website uses cookies. This allows you to refuse the use of cookies or set your browser to erase cookies at the end of your visit. You cannot shop at our online store if you choose to disable cookies.

General Privacy Policy

Rapunzel® of Sweden AB (hereafter called Rapunzel® or we) are responsible for this site. The company is registered in Umeå, Sweden. Rapunzel® is aware of the importance of protecting the privacy of personal and financial information. To protect the information you give us, we have instituted strict policies and security measures. When you register online on our website at www.rapunzelofsweden.com or in any of our salons you authorize us to process and use submitted personal information in accordance with this Privacy Policy. The Privacy Policy applies to all personal information collected, saved or used by Rapunzel®.

What information is saved/stored/collected by Rapunzel® of Sweden?

Rapunzel® saves and stores personal data from all site visitors that register information on the website or shop in the web shop. We also use cookies and track your IP address to help improve our service to you and your Rapunzel® experience. We collect and also protect certain personal information, such as name, address, phone number and e-mail address, etc. from salon customers and in some cases from third parties. Rapunzel® of Sweden does not save and/or store credit card information. To give you a better experience, we may combine information you give us with other information that is freely available to the general public.

In what way does Rapunzel® of Sweden use the information you enter?

We use the information to improve and personalize your shopping experience with us and to communicate with you in accordance with this policy. If you provide us your personal information, either on our site or in any of our salons, we will with your permission, use that information to make it easier for you to register at our online store, to administer services on our website, to administrate the orders you place with us and to keep you informed about special events or promotions. Otherwise, we use the information you provide us with to review our performance and to improve our service to you as well as to communicate with you if you have placed an order. We will only send you e-mail notifications if you have given us your permission. This is done by giving your consent on our website or by providing your e-mail address in any of our salons. We may also, without limitation, use information about your product interests and purchases from us and our partners to improve our website and your online and / or salon experience. We may contact you, depending on the choice you made, by e-mail, mail or telephone. Through conducting these market surveys we are able to learn more about how we can improve our product offerings. In order to provide you with a better service, we may combine information you give us with information about your product interest and purchases with third parties. This together with demographic information and information that is readily available to the public. We can also combine this information with information from our partners.

Does Rapunzel® of Sweden share your information with others?

Rapunzel® does not sell, rent out or disclose our customer's name, address, email address or other personal information. In order to maintain our website, manage our database, distribute emails and communicate with our customers Rapunzel® establishes contracts with third parties. This is only on behalf of Rapunzel and without permission for any of these service providers to use your information for any other purpose. We will not disclose your information in any manner to any third party, unless we are required to do so by law or in connection with a legal claim or proceeding. If Rapunzel® is acquired by or consolidated with another company then the information will be available for that new organisation. The new company will protect your privacy and personal information in accordance with this Privacy Policy.

Security

Rapunzel® uses appropriate and available security measures to protect the information that you provide us with. While we take reasonable steps to protect your personal information from unauthorized access, intrusion or use you accept that no internet data transmission can be safe from access by unintended recipients. This means that you cannot hold us responsible for any breach of security unless this is due to negligence.

Accuracy and maintenance

You have the right to request access to and correction of any personal information you provide to us. You can remove your name from Rapunzel® of Sweden's marketing list and / or user by contacting our customer service at: + 46 90 70 60 70 or contact us via email: gb@rapunzelofsweden.com. You can also manually change your personal information by logging on to My page on Rapunzel® of Sweden's website.

About cookies

Cookies are pieces of information that a web site can use to send to your computer's browser to store information. We use cookies to determine which of our pages are visited and how often. With the help of cookies, we want to make our website more user-friendly and give you a better experience when you return to our site. Cookies allow us, for example, to save your password so you do not have to enter it each time you log on to our website. Most browsers accept cookies automatically but you do not have to accept cookies. You can disable cookies by clicking "Help" in your browser, or follow the information that came with your software. You will have the best experience of our site if you have cookies enabled. If you do not disable cookies then you agree that we collect and store some of your personal information which cookies contain.

Legal purchase age

If you are under eighteen (18) years of age, we require that you inform your parent or guardian and get their consent before ordering products from our online shop or in one of our stores.
Rapunzel® does not want to collect and store personal information from individuals under thirteen (13) years. If you are under thirteen (13) years then your parent or guardian should be the one to register as a customer.

Acceptance of Privacy Policy and modifications

By visiting and using Rapunzel® of Sweden’s website, make purchases in our online shop, or provide personal information to any of our salons, you consent to our use and disclosure of information similar to that described in this Privacy Policy. Rapunzel® reserves the right, at certain times make changes to the privacy policy and / or practice. The current policy is available on our website and we urge you to read it, ideally every time you use our web shop. We will notify you of any changes to our privacy policy by posting the changes on our website.

Contact us

If you have any questions or comments about our privacy policy you may contact us via email: gb@rapunzelofsweden.com. You can also send us a letter: Rapunzel of Sweden AB, Box 3174, 903 04 Umeå, Sweden.